Top Best Practices for Your SLA Management Processes

In today’s hypercompetitive world, meeting the rapidly increasing customer expectations is a daunting task yet an urgent necessity to stay relevant. Establishing service level agreements (SLAs) to align customer expectations and organizational capabilities is a practical approach to ensure superior service quality. Therefore, it’s strategically significant for businesses to plan and develop a robust SLA…

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NGINX Access Logs Analyzer Tools

Logging can be of high importance when it comes to NGINX. Whether you use it as a main web server, a static content server, a reverse proxy, or a load balancer, you need to analyze your logs to understand if your NGINX performs well. There are a few options when it comes to log analyzer…

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How Free APM Tools Can Help You With Testing and Troubleshooting

APM (application performance management) services are essential tools in every developer’s/SRE’s toolbox, together with centralized logging services. APM tools provide visibility into the application’s code and performance, and they allow easy, quick testing and debugging. This post explains how free APM tools can help you with testing and troubleshooting your application. Prehistory: The Naive Approach…

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How to Access Linux Desktops From Windows Remotely

Whether you need to allow employees to efficiently work from home or branch offices, or you want to facilitate troubleshooting tasks for the IT team, remote access is critical. For many IT support workers, providing remote support to users and remotely accessing devices has become an everyday necessity. Remote desktop connection for Linux systems from…

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Heroku Log Management: Best Add-Ons in 2020

Heroku is a platform as a service (PaaS) product for developers to build, run, and operate applications entirely in the cloud. Heroku, among other PaaS services, is important for both the Development and DevOps teams because of the developer experience (DX) it offers. Specifically, Heroku tries to bring an app-centric approach to software delivery, so…

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Top Apache Log Analyzer Tools (Free and Paid)

Logs are messy. Don’t let anybody tell you otherwise. But they can be very helpful for understanding what’s happening in your system. To get from “can be helpful” to “they are helpful,” you need to know how to use logs. Logs are raw records of events happening in your system. These records tell you who…

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Top Software for Infrastructure Health Monitoring

Businesses need systems to monitor IT infrastructure to ensure the launch and subsequent operation of their network systems and services. However, monitoring various parts of your IT infrastructure can be a real headache if you don’t choose the right solution. Regardless of the size of the infrastructure you manage, be it small or enterprise-wide, you…

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Best Tools for Azure Monitoring and Performance Testing

When hosting infrastructure using Microsoft Azure, it’s important to understand what tools can help. Especially if unforeseen issues start to arise, it’s key to have the ability to quickly diagnose issues with concrete data to find a solution. Without this in place, you may find yourself in a situation where you’re running into hard-to-diagnose problems,…

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Web App Analytics With APM: Top Insights to Analyze

The term web app analytics means keeping tabs on the various metrics that determine the well-being of a system. These analytics help you gain insight into why and how a system slows down. As much as we hate for it to happen, some downtime is almost guaranteed. However, the amount of downtime your system faces…

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